I am always looking to keep moving forward in the IT industry as well as learning new tools and systems that have been developed and figuring out ways that they can be deployed to help others were it is needed. This includes the idea that if there is not a tool in place for a need trying to find a way to develop that tool.
This is a collaborative project between a friend of mine and me. With his first-hand experience in the UAS or drone field he has identified a gap in information regarding the devices that are being used in the UAS field. There is not an activity tracking system that allows for...
The first-time vehicle purchasing program was a group effort project between three other team members and me. The goal of the project was to create a presentation program that would be used for educating a select age group of students between the ages of 16 and 21 on the decision...
This was a project that was completed during my master’s degree with a team of three other group workers and me. The goal for the project was to purpose a theoretical outline for the purchase of an NFL team. The information that was gathered for the project was done using...
In the position of IT Director, I provide cover different levels of IT services for the company. General IT Support Provide general support for installation and troubleshooting of office printers and driver setup for new and current agents and staff members. Conduct routine updates and inspections of office IT equipment such as computers, access points, switches, display boards and other network equipment. Establish and setup new ethernet access points as needed. Password resets and establishing new users in needed tools and website. Completing documentation for different processes such as new hire processing. Network Management Verify Network uptime and connectivity between multiple offices and service providers. Establish, update, or replace wireless access points as needed. Update and replace network hardware (switches, firewalls, server racks, rack mount BBU, etc..) as needed based on age of equipment or changing location demands. Work with service providers to verify and troubleshoot any issues that may arise with site internet connections. VOIP Management Administration of an onsite based VOIP phone server system. Add new users to the system with physical phone configuration or virtual phone configuration using the phone systems mobile application for smart phones. Remove or modify user extensions to add, remove or update features as needed. System Evaluations Conduct system evaluations of currently used tools and systems to assess if they are meeting the current needs of the business. Researching Updated or New systems if system evaluations conclude that a change is needed to meet business needs. Locating and evaluating new systems that are requested by company management and creating proposals with needed information for so that management can make decisions on the new systems. As needed other one-time tasks and service are also provided such as system and hardware upgrades to office devices which include but are not limited to hard-drive upgrades, ram upgrades, system cleanups, peripheral upgrades as well as display mounting.
Responsible for installing and troubleshooting DSL internet and analog phone services for homes and businesses, including in home and outside transport lines and equipment. Troubleshoot copper and fiber optic faults in transmission lines. Worked independently and as a team on assigned tasks. Completed tasks and paperwork in a timely manner.
Initially started as a lineman and field supervisor responsible for assigning daily work task to small groups of five to nine technicians. Performed electronics tests to verify the work performed. Assisted with field work when needed. Resolved any possible conflicts with property owners that live near areas where construction was being performed. As a wire tech I would install and troubleshoot DSL, IP based TV, Satellite based TV, Single line and Multi-line IP based phone services for residential and business customer through, copper, fiber optic and satellite transmission technologies.
This degree was in the Cyber Security concentration. There was a general education that covered Basic application development, business system hardware and software analysis and design, advance IT systems design and implementation, web site design using JavaScript, introduction to Unix/Linux, Network Security as well as Cyberlaw and Ethics.
The program instruction covers the technical and administrative side of business analytics using tools including Excel, Tableau and Tableau Prep as well as Python. With these tools individual and team projects were completed with gathering of data from verified sources through web scraping and API to gather, process and formulate predictions or results for multi-level presentations
